INTERNATIONAL RETURNS/EXCHANGESĪll international orders are final sales with the only exception being damaged products. Duties and taxes will automatically be calculated at checkout. Please enter your international address at checkout. International shipping to Canada, UK, Australia and Germany is now available. At the moment we do not ship to US territories. *Free Standard Shipping is not available for shipments to Alaska, and Hawaii. Standard shipping option does not guarantee same-day processing and shipping. Orders placed after 12 pm PST will ship the next business day! Orders placed after 12PM PST on Friday will ship the following Monday. Please allow our team 5-7 business days to process your return once it is received.Returns are easier than ever with Happy Returns! You can return your order within 28 days of your order ship date for free.MAKE SURE TO ENCLOSE A NOTE OR YOUR PURCHASE ORDER SLIP WITH THE ITEM.You can also bring your return in person and drop off at the White Peony Shed or St.Returns must be received in original, unused condition with tags attached and your order number included.
Any item returned with stains, smells of cigarette smoke, perfume, or deodorant, has animal hair, or any appearance of being worn, it will not be accepted as a return.Shipping costs will be the responsibility of the customer to send any items back to White Peony Boutique. Shipping will not be refunded in the event of a returned itemed.Jewelry, Face Masks, Headbands and all hair accessories, bras or bralettes, bath and body products, prizes and mystery bags, Deal of The Week, Door Busters, final sale items, any Mega deals and items discounted at 30% or more. The following is a list of FINAL SALE items: Store Credit never expires.įinal sale items cannot be returned or exchanged. Store credit may be used to purchase that same item in a different size or a completely different item.
If by chance you received an item damaged or defective, it may be returned by contacting our Customer Support team here within 7 DAYS of delivery. address for White Peony store credit within 30 days from the date your order shipped. White Peony Boutique will accepts returns of unworn, unwashed, undamaged, unaltered merchandise purchased online that shipped to a U.S. If you are not completely satisfied with your order, we will do everything we can to to help you out! Please make sure to try on your items right away, look over your order and read below. We, at White Peony Boutique, are on a mission to give you the very best experience and we are SO excited you are now apart of our amazing group! We totally understand and are here to help, but you must contact us immediately! We try our very best to pack and ship orders FAST! Once our team processes your order (usually within 12 hours) we will be unable to make any changes to your order. sometimes things happen and you need to change or cancel your order. White Peony Boutique is not responsible for items shipped back to us due to an incorrect or undeliverable address. It is the buyers responsibility to make sure their shipping address and all contact information is correct and up to date. If your order does not arrive within 1-2 weeks, please first contact USPS and if they are not able to help, reach out to us at and we will work to resolve the issue! If you do not receive tracking information after 2-3 days, please contact us at Peony Boutique is not responsible for items not delivered within the guaranteed shipping times. Once your order has been packaged, you will receive a tracking # and can track your package at . Please allow 2-3 days for your tracking information to show. Standard shipping takes about 1-2 business days to be processed and packaged! We do our best to get your orders out to you as fast as possible!Īll of our shipping is through USPS. International shipping is available and is a flat rate of $14.95.
Standard shipping cost of all orders within the US is a flat rate of $6.95.įree shipping within the US on all orders over $100! If there are multiple orders we do our best to combine bags, but sometimes due to the volume of orders, you may have multiple bags to pick up! Please double check all pick-up bags before leaving to assure you have all of your items. (otherwise you will have to wait until Friday of the following week to pick-up, as we need to transport orders from our warehouse to this location) Joseph, the deadline for ordering is Thursday at midnight if you would like to pick-up the following Friday. This is to avoid confusion and packages lost in translation. Once a pick-up location is chosen, it cannot be changed. Pick-Up available the Friday following fulfillment after 12pm Joseph:25 1st Ave NW, St Joseph, Minnesota, 56374 Pick-Up available Thursday/Fridays 9am-7pm & Saturdays 9am-2pm The White Peony Shed: 6608 Gregory Park Rd, St Cloud, Minnesota, 56301
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